Shipping Policy
Last updated: July 2025
Shipping Areas
ZA Cricket delivers across Singapore, Hong Kong, and India. For other destinations, contact us at zacricket06@gmail.com and we will quote international shipping.
Processing Time
Orders are typically processed within 1β2 business days. Custom bat orders (The Signature) may require 7β14 business days for crafting and preparation.
Delivery Times
Standard delivery within Singapore takes 2β4 business days after processing. Hong Kong and India delivery times vary by courier β typically 5β10 business days after dispatch. Express delivery may be available on request for an additional fee.
Delivery Charges
Standard delivery fees apply to all orders (no free-shipping threshold): β’ Singapore: S$12 per order β’ Hong Kong: HK$281 per order β’ India: βΉ3,465 per order Delivery charges are added at checkout and shown in your cart before you pay. Bulky items such as bats may incur higher courier rates β if this applies to your order, we will confirm the final amount by email before dispatch.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can also contact us for order status updates.
Damaged in Transit
If your package arrives damaged, please document the damage with photos and contact us within 48 hours. We will work with you to resolve the issue promptly.