Shipping and Delivery Policy
Last updated: 15 July 2026
Worldwide Shipping
We partner with trusted logistics providers to deliver ZA Cricket orders safely and efficiently worldwide. We currently serve customers across Singapore, Bahrain, Oman, and beyond. All shipments are also subject to the applicable terms of our logistics partners.
Processing Time
Orders are processed within 1–3 business days after payment confirmation. Custom bats require an additional 1–10 business days for drafting and preparation before dispatch because they are made to individual specifications. We will notify you if a custom item requires additional time.
Delivery Times
Once dispatched, standard worldwide delivery typically takes 1–14 business days depending on the destination. Delivery times are estimates and may be affected by customs clearance, courier delays, weather, public holidays, or other circumstances outside our reasonable control.
Delivery Charges
Orders below S$75: S$4.99 Orders of S$75 and above: S$9.99 Rates for select international destinations may vary and will be calculated or confirmed at checkout.
Order Tracking
Once your order is dispatched, we will share the shipment and tracking details so you can monitor delivery in real time.
Damaged in Transit
If your order arrives damaged in transit, report it within 24 hours of receipt. Please retain the packaging and provide photographs and a clear 360-degree unboxing video. We will review the claim and work with you promptly on an appropriate resolution.
International Orders
Customers are responsible for checking whether products can be imported into the destination country. Customs duties, import taxes, handling charges, and similar fees may be payable by the recipient and are not controlled by ZA Cricket.
Questions
For questions about an order or delivery, contact zacricket26@gmail.com.